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Strategies
to Use Learning and Knowledge Technology to Drive Performance
AN INTEGRATED
APPROACH
Leverage customer relationships and increase your
organization’s internal capability and flexibility through
a focused technology strategy. Snider Associates’ process
assures the success of your company’s learning and knowledge
technology investments. Years of experience and continued research
in the e-learning industry provide Snider Associates with a unique
process that will ensure your initiative reaches its full potential.
This process includes:
• Creating a Compelling Vision
• Building the Business Case
• Developing Organizational Commitment
• Designing a Staged Implementation Plan
• Implementing the Solution Successfully
Typical Engagement Phases
Include:
1. Create the Vision and Build the Business
Case
• Clarify the desired performance change goals
• Identify the benchmark measurements for anticipated results
• Define the ideal options for the most effective learning
experiences
• Prepare a compelling presentation of the strategy
• Develop the business case for executing the vision
2. Develop Organizational Alignment and
Commitment
• Identify all relevant stakeholder issues
• Prepare data and supporting materials
• Facilitate a stakeholder commitment process
3. Design a Staged Implementation Plan
• Create the detailed development plan and
specifications
• Identify the resources for prototype, pilot, and full scale
stages
• Define the best content, delivery and technology options
• Select vendors and assist negotiations
• Develop the marketing roll-out plan
4. Implement the Solution Successfully
• Gather market survey and collect data
• Manage vendors
• Manage prototype and pilot test
• Integrate internal and external content
• Set-up on-going incentives for use
• Develop a process for continual maintenance and support
• Assure the transition from project to permanent solution
Andy Snider, President of Snider Associates
Over the last 10 years Andy has worked with senior
executives in corporations and training companies to help them successfully
create strategies to develop and integrate learning and knowledge
systems to support major performance change initiatives. Some of
the clients that Andy has worked with include: Bain Consulting,
BellSouth, Dupont, Forum Corporation, Harvard Business School, Honda,
Intuit, Pfizer, Tricon, and Unilever.
Prior to founding Snider Associates, Andy was the
CEO and founder of VIS Corporation, an INC 500 Company, which created
over 400 custom e-learning applications. Before VIS Andy was an
executive at ABC Television in New York.
Andy lives in Boston with his wife and 2 teenage
sons. He is a graduate of the Harvard Business School and Lehigh
University. He is actively involved with: The Instructional Systems
Association, The Greater Boston Educational Council, Harvard Graduate
School of Education, The Conservatory Lab Charter School, and The
World President’s Organization.
Recent Articles
“Learning to Change,” August 2002.
“The Secret To Success is Asking the Right Questions,”
March 2002.
“Understanding the e-Knowledge Process” January 2002
“Killing the Buzz”, June 2001
“A Short Primer for Thinking About Online Learning”,
January 2000
Recent Presentations
“How Do You Know When Your Learning Strategy
Is Working?” Presented at TechLearn, October 2002.
“Targeted Individual Performance Improvement
Through Technology.” Presented for the Human Resources
Council, November 2002
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